RETURN POLICY

Online Purchases Return Policy

We try to provide the newest styles and the best customer service to our customers and as a small business we try to provide the best prices. At this time ALL ONLINE Purchases are Final Sale. This mean No Refunds, No Exchanges, No Cancellations, No Exceptions. 

If this is your first time ordering from our website and you feel like you ordered the wrong size, please contact us at ellidasbridal@gmail.com within 3 business days of receiving your order. We would be glad to exchange for the correct size based on availability. This only applies to your first order. This DOES NOT apply to any QUINCEANERA or WEDDING dresses.

In-Store Purchases Return Policy

ALL IN_STORE Purchases are Final Sale. This mean No Refunds, No Exchanges, No Cancellations, No Exceptions. 

Quinceanera & Wedding Dresses

Due to the nature of our business, ALL Quinceanera and Wedding Dress orders are Final Sale. This means that once your order has been confirmed, it is FINAL. No Refunds, No Exchanges, No Cancellations, No Order Changes. No Exceptions.

Choosing your Quinceanera or Wedding dress is a very important and exciting decision, it is also a long process, please keep in mind that Quinceanera and Wedding dress orders can take 14-16 weeks to ship, plus delivery. 

At Ellidas Bridal we want to make sure you feel comfortable placing you order with us and that all of your questions are answered prior to placing your order.

Please don't hesitate to call us  at 832-866-2485 or email us at ellidasbridal@gmail.com with any questions or concerns regarding your order.